RSA NSW works differently to our other courses when it comes to running out of attempts, so support can't simply provide additional attempts on request.
If you're unsuccessful after 3 attempts on a component (a module assessment or role-play), you'll need to:
Complete a documented further learning activity covering that component
Have a qualified assessor review your further learning and sign off on it
Once signed off, your attempt will be unlocked and you can try again
This process aligns with L&GNSW requirements - it isn't something we can shortcut on your behalf or action immediately, since it requires a qualified assessor's review at each step.