The Observer Report is the practical component of the course. There are some things we can't see you doing through your computer — such as washing your hands or wearing the correct clothes for work.

In order to comply with the government requirements for certain training courses, you need to demonstrate that you can perform such tasks correctly and submit an Observer Report.

To make this as easy as possible for you, we allow you to be observed by a co-worker or supervisor.

Simply provide the name and contact information of your nominated Observer when you’re filling out your student registration. Once you complete your registration, your nominated Observer will receive an email with options to print the form or complete it online.

Once you've completed all of the online components on the course page and we've received your completed Observer Report, we can begin processing your assessment.

In the majority of cases, we are able to process your assessment and issue your Statement of Attainment within 48 hours.